For more information about the Zippo repair process, please visit Frequently Asked Questions or Contact Us.
Caring for Your Windproof Lighter
It works or we fix it free. ™
We don't make that promise lightly. We know that behind every Zippo Lighter sent for repair is an owner depending on our promise to get it back in working order. Whether a lighter is five years, 25 years, or 50 years old, it will serve as a dependable source of flame for years to come. We guarantee it.
Note: Please do not attempt to perform repairs yourself as it could damage the lighter beyond repair.
The lighter finish is not covered under our guarantee
Your lighter will be repaired by Zippo in Bradford USA at no charge and returned promptly to you, usually within 6-8 weeks.
Please note; separate warranty conditions apply to Zippo Utility Lighters and other Zippo accessories. Please contact our repair centre for any claims or repairs of these products - contact details here