In the unlikely event that your Zippo will need repairs please click here to fill in a repairs form. Follow the instructions for your particular product below prior to shipping.
For more information about the Zippo repair process, please visit Frequently Asked Questions or Contact Us.
Caring for Your Windproof Lighter
It works or we fix it free. ™
We don't make that promise lightly. We know that behind every Zippo product sent for repair is an owner depending on our promise to get it back in working order. Whether a lighter is five years, 25 years, or 50 years old, it will serve as a dependable source of flame for years to come. We guarantee it.
Note: Please do not attempt to perform repairs yourself as it could damage the lighter beyond repair.
Your lighter will be repaired at no charge and returned promptly to you usually within 4-5 weeks.